FAQ
Q. Where are you based?
A. We are located in Monaghan, H18 K060, & in Carrigart, Co. Donegal F92 N228
Q. Is there parking?
A. Yes, there is metered parking right outside the studio door.
Q. Are you wheelchair accessible?
A. Yes! There are no steps or stairs into our studio, there is plenty of space to get around in a wheelchair. Everything is on one level.
Q. What type of photography do you specialise in?
A. Our main focus is on Empowerment portraits for both men and women, if you would love to rediscover your fun side, see yourself as other see you or simply would adore to have a beautiful timeless portrait of yourself, then please do get in touch, we would love to talk.
We also know the importance of togetherness as a family, let that be you singular family unit or the extended family circle, these portraits become our legacy of family for future generations, pet portraits is also something we simply love to work with as we talk dog here at the studio !!
Q. Do you supply USB or digital files?
A. As a Fine Art Portrait studio we believe and are passionate about you having beautiful portraits in your home of the people or pets that mean so much to you - it is simply everything. It instils confidence and belonging in young children to see the love they are surrounded by each and every day. As parents it freezes time when you can recall that cute little smile or look your toddler gave you, who is now in their 20's! If you have enjoyed the companionship and unconditional love of your pet, honour that with a beautiful portrait so they will be with you forever! This is why we know the only way you will have that treasured picture of those you love most is to print and frame it archivally , this is why we do not offer digital files as part of our service.
Q. What day of the week are you available?
A. Our Portrait sessions are available Wednesday through to Saturday, we also work some Sundays when available.
Q. Why do I have to pay a booking deposit?
A. Being a small family business, our time is limited and we can only book a finite number into our day. We are very fortunate to have wonderful clients who are considerate, but we have had a few no shows over the years, so that’s the purpose of this booking fee. It is added to the balance on your Gift Certificate at your ordering appointment. If you are unable to make the agreed appointment then please let us know, as long as we have been given 5 days’ notice, we can reschedule your appointment and you will not forfeit this booking fee.
Q. How do I book in?
A. Give us a call at the studio on 047 71144.
Q. When can I come back to see my photos?
A. We will book both your portrait session and ordering appointment, for different times of course, when you are confirming the day of your session with us. Your booking fee covers both these appointments in our diary. They are usually about 5 days apart so we have time to prepare your pictures for your ordering appointment. Same day ordering appointments are scheduled for all Empowerment/Boudoir bookings.
Q. My child has additional needs, can you accommodate that?
A. We absolutely can, Suzanne has a lot of first-hand experience with children with additional needs. We will of course talk to you about this prior to your portrait session so we know what your child needs to be comfortable and relaxed for their portrait. Do not worry, we will take care of all of these details for you.
Q. What should we wear?
A. Wear what makes you comfortable - If you wish please bring a couple of outfits for different looks. Please ask if you are in any doubt. We will always chat before your portrait session about this on the phone.
Q. How long does the portrait session take?
A. 1 hour in the studio from arrival to departure usually works perfectly.
Q. How much are your Portraits?
A. Our Matted Portraits are €250 and are made to fit your own 10" frame. Our Wall Art is available from €1250 fully finished and framed ideal for hallways, alcoves etc. They increase in size and cost accordingly. As we work on an à la carte menu you can simply purchase as many or as little as you wish.
Q. Who owns the copyright?
A. Suzanne Toal Photography owns the copyright on all of our portraits. If you would like to speak to us about any commercial use of our pictures please call us on 047 71144.
Q. I feel self-conscious in front of the camera, what advice can you give me?
A. We are here to help you and make you feel comfortable all the way. We have many years of experience and we will put you at ease and use our expert knowledge of poses and lighting to make you look amazing. Again we will chat before your portrait session so you have no need to worry.
Q. What is Wall Art?
A. We strongly believe your portraits are art pieces for you and your family to be proud of and should be displayed on the walls in your home or lovingly presented in our memory boxes. These portraits will be in your family for generations to come, not sitting in the cloud where no one sees and enjoys them - they become a family legacy!
Q. Do you deliver?
A. Collections are normally made in person so we can go through your order with you and ensure your complete satisfaction, however we are happy to accommodate any requests.
Q. When can we come back in for another session?
A. Some clients come every year, some every 3-4 years. It all depends on your family dynamic and what you would love to have as your children and pets grow.